Dispatch service
Load Booking
Nothing gets booked without your approval. Once you say yes, we handle the rest.
What happens after you approve
- Book the load with the broker
- Verify shipment details
- Review rate confirmations
- Confirm pickup and delivery appointments
- Send dispatch instructions
Everything is organised before your truck begins moving.
In practice
Why this is the part that costs you money
Booking is where a good load turns into a bad week if the details are wrong. The rate confirmation is the contract. If the accessorial terms you negotiated are not on it, they did not happen. If the appointment window is wrong, you find out at a locked gate.
We read every rate confirmation before it is signed — not skim it. Detention terms, the exact pickup and delivery windows, whether the facility is first-come-first-served or by appointment, whether there is a lumper and who pays it, and any special requirements buried in the notes.
Then the practical details go to you in one message: addresses, contacts, appointment numbers, gate hours and anything the facility is known to be difficult about. Everything organised before the truck moves rather than discovered on arrival.
How it runs
Load Booking, step by step
- 1
You approve first
Nothing is booked until you say yes. Rate, miles, deadhead and timing all in front of you.
- 2
The load is secured with the broker
Booked immediately once approved — good freight does not wait while paperwork is arranged.
- 3
The rate confirmation is checked line by line
Negotiated accessorials present, appointment windows correct, lumper responsibility clear, special requirements flagged.
- 4
Dispatch instructions go to you
Addresses, contacts, appointment numbers, gate hours and facility notes — everything in one place before you roll.
What carriers get wrong
The mistake: signing the rate con without reading it
The rate confirmation is the only document that matters when there is a dispute. Verbal agreements about detention and lumper reimbursement evaporate the moment a load goes wrong. If it is not on the rate con, you will not be paid for it — no matter how clear the phone call was.
Questions
Load Booking — common questions
How fast do you book after I approve?
Immediately. Good freight does not sit while paperwork is arranged, and a load you approved twenty minutes ago may already be gone.
What if the rate confirmation does not match what was agreed?
We go back to the broker and get it corrected before anything is signed. This happens more often than carriers expect, which is exactly why the check exists.
Do I have to deal with the broker at all?
Not usually. We handle the booking, the rate confirmation and the follow-up. You get the dispatch instructions and drive.
No price list
See it before you commit to anything
We do not publish rates. The honest answer depends on your equipment, your lanes, how many trucks you run and how you like to operate — and a number posted on a page has to ignore all of that to exist at all.
What we offer instead is a free trial week. We take your operating preferences, complete your broker setups, find you a load, negotiate the rate and run the week with you. Everything described on this page is included — it is the real service, not a trimmed demonstration of it. If the week justified itself we carry on and talk terms. If not, you owe nothing and you keep the revenue from the load.
To start we need your active operating authority, a certificate of insurance and a signed W-9. With those in hand, broker carrier packets can begin the same day.
Also included
Other dispatch services
High-Paying Load Search
We search thousands of loads across multiple load boards and broker networks to find freight that matches your equipment and pays.
Rate Negotiation
We negotiate aggressively with freight brokers on rates and accessorials so every mile you run is profitable.
Route Planning
Efficient trip planning that reduces empty miles, fuel spend and toll costs.
Broker Communication
We become your primary point of contact with brokers so you can stay focused on driving.
Appointment Scheduling
We coordinate pickup and delivery appointments, including FCFS, drop and hook, and live loads.
Driver Support
Our dispatchers stay connected throughout every trip, from traffic delays to breakdowns.
Check Calls
Proactive status updates to brokers and customers throughout every load.
Freight Planning
We plan your week ahead instead of booking one load at a time.
Reload Planning
We start searching for your next load before the current one delivers.
Ready to keep your truck loaded?
Talk to a dispatcher today. No long-term contract, no obligation on the first call.